Header image with electronic circuits with definition of Single Sign On (SSO) and Multi-Factor Authentication (MFA)

New Team Members, this site is available to assist with onboarding until you receive access to Team Universal.

Step-by-step New User Registration



    How Do I Register my SSO?

    1. Click on the "Register SSO" link below.
    2. Enter your 9-digit SSO number in the Username field.
    3. Complete the Verification Code.
    4. Click Submit. Follow the instructions on the next few screens to confirm your email address. If the email listed is not accessible to you, call the Technology Operations Center +1-407-224-4357) for help.
    5. Check your email for the SSO Registration email.
    6. Click the link at the bottom of the email to set up your initial password.
    7. Follow the instructions and hints on the Password setup page to meet the password requirements.


    How do I Register my MFA (MS Auth)?

    1. Ensure you are using a computer connected to the Universal Parks network. You can find such devices in Wardrobe, AskHR Services, Team Member dining locations, and at your work location.
    2. On your mobile device, install the Microsoft Authenticator app from your app store by searching for "Microsoft Authenticator".
    3. On your computer, click on the "Register MS Auth" link below.
    4. Follow the prompts until you see a QR code.
    5. Open the Microsoft Authenticator app on your mobile device, tap the "+" icon in the top right corner, and select "Scan QR Code" to scan the QR code on your computer screen.
    6. On your computer, click "Next" on the QR screen. You will then see a number on your computer screen that you need to enter on your mobile device for verification.
    7. Click "Next" on your computer and follow the final prompts to complete the registration.


    How do I Register my MFA (Duo)?

    1. Ensure you are using a computer connected to the Universal Parks network. You can find such devices in Wardrobe, AskHR Services, Team Member dining locations, and at your work location.
    2. Click on the "Register Duo" link below.
    3. Log in to the Purple login screen with your SSO number and SSO password. If you forgot your password, stop here and call the Parks Technology Service Desk for assistance.
    4. Follow the steps provided by Duo to set up the app on your cell phone. If you prefer not to use your cell phone, there will be options to set up a landline or tablet along the way.

You will need both Duo and MS Auth temporarily.

Universal Destinations & Experiences Single Sign-On



Your Single Sign On (SSO) credentials, in combination with Multi-Factor Authentication (MFA), are used to access NBC Universal (NBCU) and Universal Destinations & Experiences (UDX) applications both at work and on the go in a safe and secure manner.


We are transitioning from DUO Mobile to MS Authenticator during which you may be required to use both applications in order to utilize applications like ETDS or The NOW Portal.

Questions? Contact the UDX Technology Operations Center at +1-407-224-4357 or email us at toc@udx.com.




Glossary


  1. SSO (Single Sign-On)
    A single sign on is a method of authentication that allows a user to access a website or application without having to re-enter their credentials. It is often used by websites and applications that require users to log in only once.

  2. MFA (Multi Factor Authentication)
    A multi factor authentication is a method of authentication that requires more than one factor to be used. It is often used by websites and applications that require users to log in only once.

  3. NBCU (NBC Universal)
    An American multinational mass media and entertainment conglomerate that is a subsidiary of Comcast and is headquartered at 30 Rockefeller Plaza in Midtown Manhattan in New York City.

  4. UDX (Universal Destinations & Experiences)
    Universal Destinations & Experiences, formerly Universal Parks & Resorts, is the theme park unit of NBCUniversal, a subsidiary of Comcast.

  5. ETDS (External Ticket Distribution System)
    External Ticket Distribution System is a ticket distribution system that allows customers to purchase tickets online. It is used by Universal Destinations & Experiences, formerly Universal Parks & Resorts.